Investor grievance redressal: shortened timelines and staged monetary relief from exchange protection funds pending arbitration. SEBI mandates shortened timelines and a staged grievance resolution: exchanges must attempt resolution at exchange level, proceed to conciliation, and permit the Investor Grievance Redressal Committee (IGRC) to determine admissibility. If a claim is admissible, exchanges shall block the claim from the Member's deposit and allow the Member a brief period to elect arbitration; if arbitration is chosen, exchanges may grant staged monetary relief from the Investor Protection Fund (IPF) subject to undertakings, caps, recovery from blocked Member funds, and measures against misuse.
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Investor grievance redressal: shortened timelines and staged monetary relief from exchange protection funds pending arbitration.
SEBI mandates shortened timelines and a staged grievance resolution: exchanges must attempt resolution at exchange level, proceed to conciliation, and permit the Investor Grievance Redressal Committee (IGRC) to determine admissibility. If a claim is admissible, exchanges shall block the claim from the Member's deposit and allow the Member a brief period to elect arbitration; if arbitration is chosen, exchanges may grant staged monetary relief from the Investor Protection Fund (IPF) subject to undertakings, caps, recovery from blocked Member funds, and measures against misuse.
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