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of <h1>CESTAT Order Critiques Customs Commissioner's Case Handling; Urges Better Record-Keeping, Transparency, and Adherence to Procedures.</h1> The CESTAT Final Order No 40344/2016 criticized the handling of a case by the Commissioner of Customs (Import) and Do Best Infoway, highlighting deficiencies in record-keeping and procedural conduct by the adjudicating and appellate authorities. The order emphasized the need for public authorities to maintain detailed and authenticated records, adhere to legal procedures, and ensure transparency in their decisions. It instructed the Central Board of Excise & Customs to issue guidelines for maintaining public records and conducting hearings. The communication urged compliance with these standards to uphold the integrity of quasi-judicial functions.
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