Stakeholder participation in customs functioning promoted; monthly PTFC meetings and apex trade body engagement required for local issue resolution. The Board directs Chief Commissioners to institutionalise monthly Permanent Trade Facilitation Committee meetings on pre decided dates, to review and expand PTFC membership to include all stakeholders, to allow apex trade bodies to attend along with local constituents, and to send minutes raising all India implications to the Board through the Directorate General of Export Promotion; Commissioners should also be receptive to meetings with trade bodies outside PTFC forums and report implementation difficulties to the Ministry.