Power to specify procedures for centralised communication governs notices, responses, web portal, call centre and grievance mechanisms. The Principal Director General of Income-tax (Systems) or Director General of Income-tax (Systems) may specify procedures for effective functioning of the ... Summary
Power to specify procedures for centralised communication governs notices, responses, web portal, call centre and grievance mechanisms.
The Principal Director General of Income-tax (Systems) or Director General of Income-tax (Systems) may specify procedures for effective functioning of the Centralised Communication Centre, including formats and procedures for issue of notices, receipt of information or documents, acknowledgment of responses, provision of a web portal with tracking and download facilities, call centre operations for support, centralised administration of document handling, and a grievance redressal mechanism.
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