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Information Technology (Electronic Service Delivery) Rules, 2011.

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....2) They shall come into force on the date of their publication in the Official Gazette. 2. Definitions.- In these rules, unless the context otherwise requires,- (a) "Act" means the Information Technology Act, 2000 (21 of 2000); (b) "appropriate Government" means the Central Government or the State Government or an Union Territory Administration; (c) "authorised agent" means an agent of the appropriate Government or service provider and includes an operator of an electronically enabled kiosk who is permitted under these rules to deliver public services to the users with the help of a computer resource or any communication device, by following the procedure specified in the rules; (d) "certificate" means....

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....section (1) of section 2 of the Act; (I) "Repository of Electronically Signed Electronic Records" means a collection of all electronically signed electronic records, stored and managed in accordance with these rules; (m)"service provider" means a service provider as referred to in Explanation to sub-section (1) of section 6A of the Act; (n) "signing authority " means an authority empowered under any Act, rules, regulations or Order of the appropriate Government to issue a certificate. 3. System of Electronic Service Delivery.- (1) The appropriate Government may on its own or through an agency authorised by it, deliver public services through electronically enabled kiosks or any other electronic service....

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....d agents. 4. Notification of Electronic Service Delivery.- (1) The appropriate Government may notify the services that shall be delivered electronically from time to time. (2) The appropriate Government may identify and notify, from time to time, the list or signing authorities in respect of different classes of licenses, permits, certificates, sanctions, payment receipt approvals and local limits of their respective jurisdictions. (3) The notification shall specify the nature of certificate, the names of the signing authorities, as approved by the appropriate Government, the period of effectiveness of the authority and the extent of their jurisdiction. (4) The appropriate Government may notify changes....

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....rity procedures" referred to in sub-rule (4) shall include requirements for the storage and management of cryptographic keys, restrictions for downloading the certificates on to browsers, and of complying with the requirements of certifying authorities. 6. Procedure for making changes in a repository of electronically signed electronic records.- (1) The appropriate Government may either suo moto or after receiving an application from an interested party, make or order to make an appropriate change in a repository of electronically signed electronic records along with recording the reasons for making such a change. (2) Any change effected to any record in a repository of electronically signed electronic records and any a....

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....ts in the State at such intervals as deemed necessary by nominating such audit agencies. (2) The audit may cover aspects such as the security, confidentiality and the privacy of information, the functionality and performance of any software application used in the electronic service delivery and the accuracy of accounts kept by the service providers and authorised agents. (3) The service providers and the authorised agents shall provide such information and assistance to the audit agencies nominated by the appropriate authority, to comply with the directions given by the audit agencies and to rectify the defects and deficiencies pointed out by the audit agencies within the time limit specified by the audit agency. ....