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    <title>Information Technology (Electronic Service Delivery) Rules, 2011.</title>
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    <description>Electronic delivery of public services may be provided through electronically enabled kiosks or other electronic mechanisms for applications, licences, permits, certificates, approvals and payments. The appropriate Government may prescribe delivery procedures, encryption requirements, service charges and service-level norms. Issuing authorities must maintain timestamped online repositories of electronically signed records and follow prescribed security procedures. Service providers and authorised agents may be required to maintain transaction accounts, undergo audits, protect citizen data, assist audit agencies and rectify identified deficiencies.</description>
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