Amendment in the Consumer Protection Act, 2019

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.... Commission or State Commission or the National Commission, as the case may be, 1[may] at any stage of proceedings refer the disputes for settlement by mediation under the Mediation Act, 2023. 37A. Settlement through mediation.- (1) Pursuant to mediation, if an agreement is reached between the parties with respect to all of the issues involved in the consumer dispute or with respect to only some....

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....ing such settlement of consumer dispute and dispose of the matter accordingly. (2) Where the consumer dispute is settled only in part, the District Commission or the State Commission or the National Commission, as the case may be, shall record settlement of the issues which have been so settled and continue to hear other issues involved in such consumer dispute. (3) Where the consumer dispute ....