Launch of ‘e-SAMADHAAN’ portal for redressal of grievances pertaining to exports - reg.

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....n- 32/2022-23 AM (X) JNCH Date: 25.08.2023 PUBLIC NOTICE NO. 73 / 2023 Sub : Launch of 'e-SAMADHAAN' portal for redressal of grievances pertaining to exports - reg. This Custom House receives a lot of grievances from Exporters / Customs Brokers on daily basis through various modes viz. letters, e-mails or individual stakeholder visiting the concerned sections personally etc. in respect of vari....

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....FAQs, then he can further raise his grievance, which will be addressed by the concerned Section of NS-II (Export) Commissionerate within 48 hours. In case, the issue needs intervention from some external agency viz) DGARM ; GST Commissionerate / Directorate General of Systems, etc., the person raising the grievance will receive an interim reply along with the expected timeline to resolve the issue....