Grievance redressal and facilitation measures for passengers

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....nternational airports more than 90% of the passengers that have nothing to declare walk through the Green Channel without interaction with Customs. Even otherwise, the Air Customs Officers have been s....

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....nd the clock and can be directly approached by passengers for redressal of their grievances. 3.2 The Notices displayed prominently at the airports also invite the public to lodge any complaint with t....