Processing of Investor Complaints in SEBI Complaints Redress System (SCORES)

X X   X X   Extracts   X X   X X

Full Text of the Document

X X   X X   Extracts   X X   X X

....registered with SEBI Sir/ Madam, Sub: Processing of Investor Complaints in SEBI Complaints Redress System (SCORES) 1. SEBI has commenced processing of investor complaints in a centralized web based complaints redress system 'SCORES'. The salient features of this system are: • Centralized database of all complaints. • Online movement of complaints to the concerned....

X X   X X   Extracts   X X   X X

Full Text of the Document

X X   X X   Extracts   X X   X X

.... alert on pending complaints will be forwarded at the e-mail ID registered with SEBI for regulatory communications. 5. Failure on the part of the entity in updating the Action Taken Report (ATR) on the SCORES will be considered as non-redressal of complaint and will be shown as pending against the entity. 6. This circular is issued in exercise of powers conferred under Section 11(1) of the S....