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Processing of Investor Complaints in SEBI Complaints Redress System (SCORES)

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Full Text of the Document

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....ed web based complaints redress system 'SCORES'. The salient features of this system are: * Centralized database of all complaints. * Online movement of complaints to the concerned intermediaries * Online upload of Action Taken Reports (ATRs) by the concerned entities, and * Online viewing by investors of action on the complaints and its current status. 2. Accordingly, henceforth all comp....