Disposal of complaint
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....facie view whether the contravention alleged in the complaint is correct. (2) The complainant and the service provider shall submit the information and records sought under sub-regulation (1) within 1[seven] days thereof. 2[Provided that an additional time, not exceeding seven days, may be granted by the Board on request of the service provider.] 3[(3) The Board shall investigate the informatio....
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.... of the Insolvency and Bankruptcy Board of India (Inspection and Investigation) Regulations, 2017 or order an investigation under Chapter III of Insolvency and Bankruptcy Board of India (Inspection and Investigation) Regulations, 2017.] (8) Where the Board is of the opinion that the complaint is not frivolous, it shall refund the fee of two thousand five hundred rupees received under sub-regulati....