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Harassment of Passengers at Air/Sea Ports and Cargo Complexes by the Officers of Customs - Reg.

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....assment of Passengers at Air/Sea Ports and Cargo Complexes by the Officers of Customs - Reg. I am directed to refer to Chairman's D.O. letter F. No. 520/40/99-Cus. VI, dated 12th August, 1999 on the subject titled "improving passenger clearance facilities at the international airports" (copy enclosed for ready reference). 2. In the recent past, several complaints have been received in Board'....

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....ts/e-mail messages received in this regard do not make a happy reading. 4. The need for projecting a better image of the country at the airport can hardly be over-emphasised. The first impression lasts long, and a negative feedback of passengers has a multiplier effect. Government has, therefore, been trying very hard to improve the infrastructural facilities at the airports to bring them in li....

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.... acknowledge the receipt of this Circular. Copy of letter dated 12-8-1999 of the Chairman C.B.E. & C., New Delhi enclosed with C.B.E. & C. Circular No. 87/99-Cus., dated 31-12-1999. D.O.F. No. 520/40/99-Cus. VI S.D. Mohile Government of India Chairman & Ex-Officio Special Secretary Central Board of Excise and Customs, New Delhi. August 12, 1999. Subject :- Improving passenger clearance....

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....instructions that we will have to issue after consulting C & AG/Controller General of Accounts should be forwarded to me quickly. The equipment and stationery that will be required should also be indicated. 3. Meanwhile, some immediate steps can be taken to ameliorate facilities for clearance of passengers, with the help of I.A.A.I. authorities, where necessary. 4. Firstly, some sitting arra....