The Department for Promotion of Industry and Internal Trade (DPIIT) and its sub-organizations are actively implementing Special Campaign 5.0 under the guidance of the Department of Administrative Reforms and Public Grievances (DARPG). The campaign aims to institutionalize Swachhata and minimize pendency in official work across all offices.

During the first fortnight of the implementation phase, DPIIT has made notable progress across multiple parameters. All categories of pending references — including those from VIPs, the Prime Minister’s Office, Members of Parliament, State Governments, the Cabinet, and Public Grievances or Appeals — have been identified and are being systematically addressed for quality disposal.

As of 22nd October 2025, DPIIT has achieved remarkable progress under Special Campaign 5.0. Over 47% of PMO references and more than 60% of public grievances have been successfully disposed of. The Department has also closed over 75% of identified e-files, demonstrating a strong commitment to efficient record management. Additionally, 291 cleanliness campaigns — nearly 60% of the planned activities — have already been completed across DPIIT and its sub-organizations. These efforts reflect sustained action toward promoting Swachhata and improving workplace environments, enhancing the overall experience of officials and staff members.

Special Campaign 5.0, being conducted from 2nd to 31st October 2025, was preceded by a preparatory phase held between 15th and 30th September 2025. The campaign has created greater awareness about the importance of cleanliness, efficient record management, and timely disposal of pending matters. DPIIT remains committed to achieving complete disposal of pendencies and institutionalizing Swachhata practices across all its offices by 31st October 2025, contributing to a cleaner, more efficient, and responsive government working environment.

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Abhishek Dayal/ Abhijith Narayanan/ Ishita Biswas

DPIIT Special Campaign 5.0 targets institutionalizing Swachhata and systematic disposal of pending official references and grievances. Special Campaign 5.0 is an administrative initiative to institutionalize Swachhata and expedite disposal of pending references and grievances across DPIIT and its sub-organizations by systematically identifying all pendencies, applying quality-focused case management, and coupling those measures with targeted cleanliness and records-management activities under a phased implementation and measurable-performance framework.