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<h1>Remote consumer dispute resolution enables NRIs to pursue and monitor complaints through e-Jagriti with video hearings and online case management.</h1> E-Jagriti enables non-resident Indians to file and follow consumer complaints remotely through online filing, fee payment, case monitoring and AI-assisted case search, and to participate in hearings by video conference. The platform focuses on resolving disputes at the pre-litigation stage while referring matters seeking compensation or punitive action to a litigation wing, and networks district, state and national Consumer Dispute Redressal Commissions to enhance transparency, speed and cross-border access to the consumer protection framework.