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<h1>If GST rate change benefits not received, contact national consumer helpline 1915 or WhatsApp 8800001915 or INGRAM portal</h1> For grievances about not receiving benefits from GST rate changes, consumers are instructed to contact the designated national consumer helpline through the toll-free number 1915 or via WhatsApp at 8800001915; complaints and queries may alternatively be lodged on the Integrated Grievance Redressal Mechanism (INGRAM) portal. The guidance directs affected parties to use these official channels for redressal and query resolution regarding GST rate change implementation and related entitlements.