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        GST

        FAQs regarding GST Grievance Redressal on National Consumer Helpline

        September 25, 2025

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        Q. Whom do I contact to raise queries/complaints regarding not receiving benefits of GST rate changes?

        Ans. Please call National Consumer Helpline (NCH) via toll free number 1915 or Whatsapp at 8800001915. Complaints/queries can also be registered on the Integrated Grievance Redressal Mechanism (INGRAM) portal.

        GST grievance redressal: contact National Consumer Helpline or use the INGRAM portal to register complaints and queries. GST grievance redressal is directed to the National Consumer Helpline for queries or complaints about not receiving the benefits of GST rate changes; complainants may contact the helpline via the toll free number or WhatsApp, or register grievances on the Integrated Grievance Redressal Mechanism (INGRAM) portal.
                          Cases where this provision is explicitly mentioned in the judgment/order text; may not be exhaustive. To view the complete list of cases mentioning this section, Click here.
                            Provisions expressly mentioned in the judgment/order text.

                                GST grievance redressal: contact National Consumer Helpline or use the INGRAM portal to register complaints and queries.

                                GST grievance redressal is directed to the National Consumer Helpline for queries or complaints about not receiving the benefits of GST rate changes; complainants may contact the helpline via the toll free number or WhatsApp, or register grievances on the Integrated Grievance Redressal Mechanism (INGRAM) portal.


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