<h1>Health insurer launches in-app 'Know Your Policy' CIS summary to simplify exclusions, waiting periods and benefits for consumers</h1> An Indian health insurer launched an in-app 'Know Your Policy' feature that provides a simplified Customer Information Sheet (CIS)-style summary of policy inclusions, exclusions and waiting periods, aligning with regulator-mandated disclosure and consumer protection objectives. The tool highlights common exclusions (e.g., cosmetic procedures, substance-abuse treatments), PED waiting periods, and benefit snapshots, and is accessible via the insurer's app, reducing customer service queries. The initiative may strengthen regulatory compliance, improve informed consent and claim preparedness, and sets a market precedent for clearer digital disclosures and enhanced consumer-facing transparency.