<h1>Major telecom operator suffers widespread network outage Aug 18 2025; complaints surged from 3:30pm, engineers restore service</h1> A major telecom operator experienced a network outage across the Delhi-NCR region on Aug 18, 2025, with complaints beginning around 3:30 pm and peaking about an hour later, leaving many customers unable to make or receive calls or send messages. A public outage-tracking website recorded the surge in reports. The operator acknowledged the issue via its social media customer service channel, said engineers were working to restore services and apologized, and indicated a significant portion of the problem had been resolved; the operator serves roughly 1.9 crore subscribers in the Delhi circle.