Press Information Bureau

Government of India

Ministry of Finance

08-May-2012 18:53 IST

No Case of Data Leak and Refund Frauds Detected Due to Outsourcing of Infotech Functions by IT Department

The outsourcing of infotech functions by the Income Tax (IT) Department has emerged after extensive discussions, rigorous evaluation and comprehensive examination by various authorities. Till now no instance has come to light of involvement of Vendor Personnel of Service Providers of Centralised Processing Centre (CPC) and E-filing in data leak and refund frauds.

The Department constantly evaluates the functioning of the Service Provider and a third party audit is conducted. Compliance with Service Level Agreements (SLAs), including Security SLAs is also to be certified by a third party auditor.

This information was given by the Minister of State for Finance, Shri S.S. Palanimanickam in written reply to a question in Rajya Sabha today.

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DSM/Hb

Outsourcing security protections: no data leaks or refund frauds tied to outsourced IT; third-party audits and SLA enforcement. Outsourcing of IT functions by the income tax department assigns CPC and e filing tasks to vendors while requiring continuous performance evaluation and third party certification of compliance with Service Level Agreements, including Security SLAs, to prevent data leaks and refund frauds.