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        Cases where this provision is explicitly mentioned in the judgment/order text; may not be exhaustive. To view the complete list of cases mentioning this section, Click here.

        Provisions expressly mentioned in the judgment/order text.

        <h1>Transactional call numbering: banks must use 1600xx series for customer transactions to curb voice and SMS fraud.</h1> REs must use the 1600xx series for transactional/service calls and the 140xx series for promotional calls, follow TRAI commercial communication guidelines, utilise the Mobile Number Revocation List on the Digital Intelligence Platform to clean customer databases, develop SOPs for fraud-risk monitoring, verify and update registered mobile numbers, and apply enhanced monitoring to accounts linked to revoked numbers to prevent misuse; compliance is required by March 31, 2025.

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