<h1>PSBs Urged to Boost Grievance Resolution, Cybersecurity, and Lending to Agriculture and MSMEs for Financial Inclusion.</h1> The Secretary of the Department of Financial Services emphasized the importance of timely and high-quality resolution of public grievances by Public Sector Banks (PSBs). In a recent review meeting, PSBs were urged to align their digital and cybersecurity frameworks with industry best practices to ensure customer protection and operational continuity. The focus was on accelerating lending to agriculture and MSMEs, enhancing financial inclusion, and improving financial soundness. PSBs were also advised to adopt best HR practices and enhance their CASA deposits to support sustainable credit growth. The meeting reviewed progress on various financial inclusion schemes and stressed the need for technological advancements and responsible banking practices.