Shri Goyal reaffirms government’s commitment to drive economic growth through partnerships with states

Shri Goyal launches the Department of Commerce’s Jan Sunwai Portal and ECGC’s new online service portal

Union Minister of Commerce and Industry, Shri Piyush Goyal, chaired the third meeting of the reconstituted Board of Trade at Mumbai, today. Shri Piyush Goyal reaffirmed the government’s commitment to drive economic growth through robust partnerships with state governments.

The Minister emphasized that initiatives of the government are instrumental in guiding India towards a more transparent, efficient, and sustainable trade environment, benefiting the country’s broader economic landscape.

Shri Goyal launched the Department of Commerce’s Jan Sunwai Portal, designed to streamline communication between stakeholders and authorities, providing a direct and transparent channel for addressing trade and industry-related issues. This portal offers on-demand video conferencing services, in addition to fixed video conference links for regular, scheduled interactions. The portal’s accessibility extends across various offices and autonomous bodies under the Department of Commerce, such as the DGFT, Coffee Board, Tea Board, Spices Board, Rubber Board, APEDA, MPEDA, ITPO, and EIC.

Shri Piyush Goyal also inaugurated ECGC’s new online service portal, alongside a revamped in-house SMILE-ERP system. These innovations mark a significant leap towards paperless processing and faceless service delivery, benefiting both exporters and banks. This transformation will not only streamline customer services but also enhance ECGC's core operational efficiency. Key outcomes include full automation of processes, business process integration, quicker claim disposals, enhanced operational control, and a meaningful reduction in the carbon footprint to support sustainability goals. ECGC’s embrace of digital solutions underscores its unwavering commitment to innovation, operational excellence, and customer satisfaction, ensuring world-class services for Indian exporters.

Discussions in the meeting centred around critical initiatives aimed at fostering employment across states and enhancing the role of the Department of Commerce in promoting state-level economic growth.

The session also featured interactive presentations from the State Governments of Uttar Pradesh, Karnataka, Tamil Nadu, Telangana and Madhya Pradesh, showcasing their achievements in export promotion and ease of doing business (EODB), interventions, and ongoing state-level initiatives. Best practices for export promotion were shared across the board, providing valuable insights for peer states. The participation and suggestions from the states of Assam, Tripura, and Sikkim are expected to lead to higher export potential from the North East region.

In the realm of E-Commerce exports, the Board of Trade was informed by officials from the Central Board of Indirect Taxes & Customs (CBIC) that effective immediately, RoDTEP, RoSCTL, and Drawback benefits will be extended to all exports made via Courier. Plans to extend these benefits to postal route exports are also in the pipeline, creating a more equitable environment for E-Commerce exporters utilizing the courier  and postal mode.

The Board of Trade functions as a key platform for collaboration, discussion, and policy recommendations to bolster the growth of India's international trade. Bringing together representatives from the Industry Ministry, State Governments, industry stakeholders, and trade organizations, this advisory body seeks to shape a thriving trade ecosystem.

Notably, Ministers from 10 State Governments were in attendance for this important session. Minister for Industries, Goa, Shri Mauvin Godinho; Minister of MSME, Madhya Pradesh, Shri Chetanya Kasyap; Minister of State for Industries and Commerce, Rajasthan, Shri Krishna Kumar Vishnoi; Minister for Finance, Tamil Nadu,  Shri Thangam Thennarasu; Commerce & Industry Minister, Tripura, Smt. Santana Chakma; Minister for Export Promotion, Uttar Pradesh, Shri Nand Gopal Gupta; Minister Industries and Commerce, Assam, Shri Bimal Borah; Minister of Finance, Gujarat, Shri Kanubhai Desai; Minister of Commerce & Industry, Sikkim, Shri Tshering Thendup Bhutia; and Minister of Information Technology, Electronics & Communications, Industry & Commerce and Legislative Affairs, Telangana, Shri Duddilla Sridhar Babu attended the meeting.

Secretary, Department of Commerce, Shri Sunil Barthwal, Additional Secretary and Director General, DGFT, Shri Santosh Sarangi and other senior officials of Government of India and State/UT Governments also attended the meeting.

Extension of export benefits to courier shipments equalises access for e commerce exporters alongside new digital trade portals. The Board emphasised state-centre coordination for export promotion and announced two operative measures: launch of the Department of Commerce's Jan Sunwai Portal and ECGC's online portal with SMILE-ERP to enable paperless, faceless, automated processing across department bodies; and immediate extension of RoDTEP, RoSCTL and Drawback benefits to exports sent via courier, with postal-route expansion planned, to equalise benefit access for e commerce exporters.