<h1>RBI Governor Highlights Consumer Protection & Fair Treatment, Urges Enhanced Grievance Redress & Fraud Education at Ombudsman Conference.</h1> The Governor of the Reserve Bank of India addressed the RBI Ombudsman Conference, emphasizing consumer protection and fair treatment in the financial sector. Key points included fostering consumer-centric practices, improving grievance redress mechanisms, and utilizing data analysis for enhanced services. The Reserve Bank-Integrated Ombudsman Scheme showed improvements in complaint resolution, with a 98% disposal rate and reduced turnaround times. The Governor highlighted the need for robust internal grievance systems and consumer education to combat fraud. The RBI Ombudsman plays a crucial role in providing impartial redress, with ongoing efforts to enhance the framework's effectiveness and consistency.