<h1>Financial Services Workshop Boosts Bank Customer Service, Tackles NARCL Challenges, and Enhances Insolvency Resolution.</h1> The Department of Financial Services held a workshop led by the Secretary to enhance customer service in banks, focusing on feedback collection and service improvement through technology and organizational culture. Public Sector Banks (PSBs) were encouraged to improve service delivery standards. Additionally, meetings were chaired to address challenges faced by the National Asset Reconstruction Company Limited (NARCL) and discuss the resolution of accounts under the Insolvency and Bankruptcy Code (IBC). Discussions included improving processes for debt acquisition, resolving creditor issues, and expediting insolvency applications. Banks were advised to enhance collaboration for efficient case management and closely monitor top accounts.