1. The office of Pr. CCA, CBIC has setup a ‘GST Refund Help Desk’ for addressing payment related problems faced by the taxpayers. Contact details of the Help Desk is as under:

Name of Nodal Officer     : Ms Anita Rawat, Accounts Officer

Toll Free Helpline Number    : 1800-11-1424

Mail ID           : [email protected]

2.  For payment/disbursement related issues in their refund application, the taxpayers are informed to contact this GST Refund helpdesk.

Thanking You,
Team GSTN

GST refund assistance established to address payment and disbursement issues through a dedicated helpdesk contact. The office of the Principal Controller of Accounts, CBIC has established a GST Refund Help Desk to assist taxpayers with payment and disbursement problems in refund applications, providing a designated nodal officer, a toll free helpline and an email address to report and seek resolution of refund payment issues.