Department for Promotion of Industry and Internal Trade (DPIIT), under the Ministry of Commerce and Industry, has set up a control room to monitor in real time the status of transportation and delivery of goods, manufacturing, delivery of essential commodities to common man and the difficulties being faced by various stakeholders during the lockdown period from 25.3.2020 to 14.4.2020. In the event of any manufacturing, transporter, distributor, wholesaler or e-commerce companies facing ground level difficulties in transportation and distribution of goods or mobilization of resources, the same may be informed to the Department at the following telephone number/ email:-

Telephone: + 91  11 23062487

Email :  [email protected]

The telephone number will be functional from 8 AM to 6 PM. The issues reported by various stakeholders will be taken up by the Department with the concerned state government, district and police authorities, and other concerned agencies.

Control room monitoring for essential goods enables direct reporting and escalation to local authorities for logistical relief. DPIIT has established a centralized control room to monitor in real time the transportation, manufacturing and delivery of essential commodities and to receive reports from manufacturers, transporters, distributors, wholesalers and e commerce companies about ground level difficulties; reported issues will be taken up with concerned state governments, district and police authorities and other agencies through provided telephone and email channels operating during stated functional hours.