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    August 21, 2026
    China moves to wrap up saga of troubled property giant Evergrande after founder gets life sentence
    August 21, 2026
    India's forex kitty swells USD 9.9 bn to USD 716.9 bn
    August 21, 2026
    Bengaluru airport: AERA slashes user development fee to Rs 300 for domestic passengers
    August 21, 2026
    NUMR Inc. helps deliver Axis Bank's data-driven excellence in customer experience
    August 21, 2026
    ED can't add old FIR to Enforcement Case Information Report to sustain PMLA proceedings: Delhi HC
    August 21, 2026
    Rupee settles on flat note, 3 paise higher at 95.71 against US dollar
    August 21, 2026
    VinFast India Partners with Federal Bank to Strengthen Dealer Financing Ecosystem
    August 21, 2026
    Sugar prices soar to Rs 70 per kg ahead of festive season in Bengal, jaggery also dearer
    August 21, 2026
    Rupee gains 9 paise to 95.65 against US dollar in early trade
    August 21, 2026
    Union Minister of State for Finance Shri Pankaj Chaudhary participated virtually in 21st Award Ceremony of Security Printing and Minting Corporation o...
    August 20, 2026
    Over 745 gram gold paste seized at IGI; Customs nab carrier, receiver
    August 20, 2026
    Quebec remains cautious on Canada-US trade deal as Ottawa pushes to restore US alcohol
    August 20, 2026
    No cases of foreigners getting Aadhaar, other govt benefits reported during SIR in K'taka: Minister
    August 20, 2026
    Govt allows free imports of 10 lakh tn raw sugar until Oct 31; caps sugar stock for bulk consumers
    August 20, 2026
    Govt allows free imports of 10 lakh tn raw sugar until Oct 31
    August 20, 2026
    DFS Organises Workshop to Strengthen Implementation of Reservation Policy Across Public Financial Institutions
    August 20, 2026
    DPIIT Signs MoUs with PhonePe and Shell India to Strengthen Startup Ecosystem and Drive Innovation
    August 20, 2026
    Union Minister of Commerce and Industry Shri Piyush Goyal Strengthens India-Singapore Economic Partnership through High-Level Bilateral and Business E...
    August 20, 2026
    A Vision for Responsible AI, Resilient Banking - Keynote Address [Contributions by RBI colleagues Ms. Chandni Trehan Saluja and Ms. Kavita Gangwal, De...
    August 20, 2026
    Razorpay Launches Multi-Currency Account, Helping Exporters Retain International Earnings in Foreign Currencies
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August 21, 2026
China moves to wrap up saga of troubled property giant Evergrande after founder gets life sentence
Show AI Summary
Cross-border insolvency enforcement constrains asset recovery as Evergrande liquidation, founder asset confiscation, and audit-related claims continue.
Evergrande's insolvency process involves liquidation proceedings for its mainland property-development unit and its Hong Kong-listed holding company. Cross-border recovery is constrained by separate Hong Kong and mainland China legal systems, particularly because most operational assets are located in mainland China. Liquidators are pursuing asset-tracing and recovery measures against the founder and connected persons, as well as claims concerning pre-collapse audits. Investigations identified revenue overstatement through manipulated financial data. Creditor recoveries are expected to be limited due to substantial liabilities and constraints on asset realisation.
August 21, 2026
India's forex kitty swells USD 9.9 bn to USD 716.9 bn
Show AI Summary
Foreign exchange reserves rose through higher currency assets and gold holdings amid measures to attract external forex inflows.
India's foreign exchange reserves increased during the reporting week, led by higher foreign currency assets and gold reserves. Foreign currency assets include the dollar-value effects of movements in non-US currencies held as reserves. Special drawing rights declined marginally, while the reserve position with the International Monetary Fund increased marginally. Concessional swap arrangements formed part of measures to attract foreign-exchange inflows, while earlier reserve movements were linked to rupee pressure and dollar-sale intervention in the foreign-exchange market.
August 21, 2026
Bengaluru airport: AERA slashes user development fee to Rs 300 for domestic passengers
Show AI Summary
Incremental tariff recovery aligns airport user charges with completed infrastructure, preventing passengers from funding non-operational capital projects prematurely.
User development fees and airport tariffs for Bengaluru International Airport have been revised for the April 2026 to March 2031 control period. The incremental Average Revenue Requirement framework excludes costs of identified high-value capital projects from tariffs until the relevant assets are completed, commissioned and available for users. Incremental tariff recovery may begin only upon operational availability, aligning charges with infrastructure use, reducing premature recovery risk for passengers and airlines, and encouraging timely completion of major capital works.
August 21, 2026
NUMR Inc. helps deliver Axis Bank's data-driven excellence in customer experience
Show AI Summary
Customer experience analytics enables banks to convert real-time feedback into operational improvements across high-value customer journeys.
Customer experience analytics is used in banking to transform customer data and real-time feedback into operational improvements across key customer journeys. Operational teams retain responsibility for strategy and execution, supported by in-house analytics and technology platforms for multi-channel journey mapping, journey analytics and prioritisation of high-value customer segments. AI-driven customer experience management tools capture customer signals, analyse journey performance and operationalise actionable insights across teams.
August 21, 2026
ED can't add old FIR to Enforcement Case Information Report to sustain PMLA proceedings: Delhi HC
Show AI Summary
Predicate-offence dependency limits retrospective addition of old FIRs to preserve money-laundering proceedings after the original scheduled offence is closed.
Predicate-offence dependency under the Prevention of Money Laundering Act requires an ECIR to rest on a subsisting scheduled offence. Closure of the FIR forming its basis through an accepted cancellation report prevents continuation of money-laundering proceedings unless that closure is overturned. A previously registered FIR cannot be belatedly added merely to preserve an existing ECIR and coercive powers. Where statutory requirements are met, an independently registered ECIR may be required. Expansion of an ECIR cannot rest solely on tenuous factual links between successive disputes.
August 21, 2026
Rupee settles on flat note, 3 paise higher at 95.71 against US dollar
Show AI Summary
Indian rupee export invoicing rules now permit overseas contracts and invoices in rupees or foreign currency for eligible destinations.
Foreign Trade Policy provisions were amended to facilitate invoicing of overseas exports and receipt of export payments in Indian rupees. For exports to countries outside the Asian Clearing Union, export contracts and invoices may be denominated in Indian rupees or any foreign currency, replacing the earlier general requirement that export earnings be received in a freely convertible currency. The applicable requirements vary according to the destination country.
August 21, 2026
VinFast India Partners with Federal Bank to Strengthen Dealer Financing Ecosystem
Show AI Summary
Dealer inventory financing supports working-capital flexibility, vehicle inventory management and electric-vehicle network expansion for authorised dealers.
Dealer inventory financing is to be provided by Federal Bank to VinFast India's authorised dealer network under a memorandum of understanding. The tailored financing is intended to improve dealers' working-capital flexibility, support maintenance of vehicle inventory, strengthen operational capability, and enable timely response to demand as the electric-vehicle distribution network expands.
August 21, 2026
Sugar prices soar to Rs 70 per kg ahead of festive season in Bengal, jaggery also dearer
Show AI Summary
Sugar supply pressures drive festive-season price increases as imports, stockholding limits and ethanol diversion shape market conditions.
Sugar prices in Bengal have risen sharply ahead of the festive season, with higher prices also affecting jaggery and other sugar-derived products. Supply constraints, mill stock releases, lower production in Brazil, ethanol diversion and possible hoarding have been identified as contributing factors. Raw-sugar imports have been permitted to augment availability, while stockholding restrictions limit inventories of specified bulk consumers. Lower projected closing stocks and possible future production effects from El Nino may sustain pressure on sugar availability and increase costs for sweetmeat producers.
August 21, 2026
Rupee gains 9 paise to 95.65 against US dollar in early trade
Show AI Summary
Foreign currency inflows and FCNR(B) deposits supported rupee sentiment, while oil prices and geopolitical risks constrained currency strength.
The rupee strengthened marginally against the US dollar as the dollar index softened, but elevated crude oil prices, geopolitical uncertainty, reduced foreign participation and net foreign equity outflows constrained currency sentiment. RBI measures to attract foreign currency inflows, including FCNR(B) deposits, were expected to generate substantial inflows, although these had not produced meaningful rupee strength. Energy-market disruption and restrictions on fuel exports through the Strait of Hormuz added to external-sector pressures.
August 21, 2026
Union Minister of State for Finance Shri Pankaj Chaudhary participated virtually in 21st Award Ceremony of Security Printing and Minting Corporation of India Limited (SPMCIL) in New Delhi.
Show AI Summary
Sovereign security production priorities emphasise compliance, modernisation, employee innovation and operational excellence across currency, passport and coinage manufacturing.
SPMCIL performs a sovereign production mandate covering secure currency, coinage, passports and other products of national importance through its mints, currency presses, security presses and paper mill. Modernisation, compliance, transparency, efficiency, productivity, quality and corporate governance support the fulfilment of sovereign requirements. Individual employees and units were recognised for performance in productivity, environment and safety, energy conservation, knowledge and development, vigilance, and official-language implementation.
August 20, 2026
Over 745 gram gold paste seized at IGI; Customs nab carrier, receiver
Show AI Summary
Customs enforcement against suspected gold smuggling leads to baggage seizure and apprehension of the alleged intended receiver.
Customs officers intercepted an arriving passenger at the green channel on intelligence inputs and examined baggage after X-ray screening indicated suspicious images. The examination recovered two oval capsules containing gold paste concealed in the baggage. Interrogation indicated that an alleged receiver was waiting outside the airport to collect the suspected smuggled gold. Customs officers apprehended the alleged receiver, and further investigation remains underway.
August 20, 2026
Quebec remains cautious on Canada-US trade deal as Ottawa pushes to restore US alcohol
Show AI Summary
Provincial alcohol sales restrictions remain subject to economic impact assessment under proposed bilateral trade agreement negotiations.
Provincial control over alcohol distribution remains distinct from federal trade-making authority. Quebec retains authority over whether United States alcohol is offered through its government-controlled liquor distribution system, despite lacking a veto over a bilateral trade agreement. Federal requests to restore United States alcohol to retail shelves cannot compel provincial action. Proposed trade commitments also concern restrictions on United States agricultural products and Canada's dairy import regime, which applies lower tariffs within designated import volumes and higher duties beyond those volumes.
August 20, 2026
No cases of foreigners getting Aadhaar, other govt benefits reported during SIR in K'taka: Minister
Show AI Summary
Electoral-roll verification found no reported cases of specified foreign nationals receiving identity-linked benefits or voter registration.
Electoral-roll special intensive revision recorded no reported cases of Pakistani, Bangladeshi or Iranian nationals obtaining Aadhaar cards, ration cards, other government benefits, or voter registration. Illegal immigrants are identified through police monitoring, intelligence measures, specialised operations and a Special Task Force. Overstayers are recorded through the District Police Module and Foreigners Identification Portal and produced before Foreigners Regional Registration Officer authorities. Persons found to be residing illegally are reported to the concerned central divisions, proceeded against through registered cases, retained pending case disposal and exit permits, and subjected to deportation steps.
August 20, 2026
Govt allows free imports of 10 lakh tn raw sugar until Oct 31; caps sugar stock for bulk consumers
Show AI Summary
Raw sugar tariff-rate quota permits duty-free imports while bulk consumers face consumption-based sugar stockholding limits.
Raw sugar imports are permitted duty-free under a tariff rate quota until 31 October 2026, with online allocation to eligible millers and refiners having functional refining capacity. Applicants must provide a refining-capacity declaration and supporting Consent to Operate; preference applies to importers undertaking timely completion of imports, while non-utilisation or failure to surrender allocations constitutes non-compliance. Bulk sugar consumers meeting the prescribed consumption threshold are subject to a stock cap of 15 days' consumption from 1 September to 30 November 2026.
August 20, 2026
Govt allows free imports of 10 lakh tn raw sugar until Oct 31
Show AI Summary
Duty-free raw sugar imports under tariff rate quota seek to improve domestic supply and contain rising sugar prices.
Duty-free import of 10 lakh metric tonnes of raw sugar is permitted under a tariff rate quota until 31 October 2026. The import-policy measure seeks to increase domestic raw-sugar availability and restrain rising local prices amid reduced opening stocks. Price-containment measures also include a stockholding limit for bulk consumers using more than 10 tonnes of sugar monthly, restricting holdings to 15 days' consumption.
August 20, 2026
DFS Organises Workshop to Strengthen Implementation of Reservation Policy Across Public Financial Institutions
Show AI Summary
Reservation policy implementation is strengthened through capacity building, uniform institutional practices, welfare measures, and improved financial accessibility for Divyangjans.
Reservation policy implementation across Public Sector Banks, Public Sector Insurance Companies, sectoral regulators and Public Financial Institutions is being strengthened through a capacity-building workshop. The programme seeks uniform and effective application of Government reservation policies and related welfare measures. Senior human-resource functionaries and Chief Liaison Officers considered practical implementation issues, actionable measures for consistency, and operational concerns. It also focuses on improving accessibility of financial services for Divyangjans.
August 20, 2026
DPIIT Signs MoUs with PhonePe and Shell India to Strengthen Startup Ecosystem and Drive Innovation
Show AI Summary
Startup ecosystem support expands through digital infrastructure, mentorship, market linkages and specialised assistance for energy and climate-tech innovation.
DPIIT's collaborations with PhonePe and Shell India create support mechanisms for DPIIT-recognised startups through technology access, digital infrastructure, mentorship, market opportunities and industry networks. PhonePe will provide transaction credits, access to the Indus AppStore, onboarding support, brand visibility, and training on fintech, sales, go-to-market strategy and business scaling. Shell India will assist energy and climate-tech startups through mentorship, strategic guidance, investor and incubator connections, participation opportunities, and knowledge-sharing materials on innovation and best practices.
August 20, 2026
Union Minister of Commerce and Industry Shri Piyush Goyal Strengthens India-Singapore Economic Partnership through High-Level Bilateral and Business Engagements
Show AI Summary
India-Singapore economic cooperation advances through trade, investment, technology and business linkages, including agriculture, fintech and sustainable infrastructure collaboration.
India-Singapore economic cooperation was advanced through ministerial, business and government-to-business engagements focused on deepening bilateral trade, investment, technology and commercial linkages. Discussions addressed agri-exports, GCC-based commercial parks, fintech and sustainable infrastructure, alongside expanding agricultural market linkages. The engagements reinforced commitment to strengthening trade, investment, technology and business-to-business cooperation.
August 20, 2026
A Vision for Responsible AI, Resilient Banking - Keynote Address [Contributions by RBI colleagues Ms. Chandni Trehan Saluja and Ms. Kavita Gangwal, Deputy General Managers; and Shri Bharadwaj Bantu, Assistant General Manager, are gratefully acknowledged] delivered by Shri Shirish Chandra Murmu, Deputy Governor, Reserve Bank of India, at the fourth edition of the CNBC-TV18 Banking Transformation Summit, Mumbai, August 19, 2026
Show AI Summary
Responsible AI banking requires human oversight, explainable customer decisions, fair conduct, resilient systems and inclusive credit access.
Responsible AI in banking must promote inclusion, resilience and customer trust while preserving human judgement, governance accountability and clear responsibility. AI and alternative data may widen access to credit where data is obtained with consent, tested for reliability and bias, and used prudently. Banks must maintain capacity to challenge models, oversee providers, test systems under adverse conditions and intervene when automation fails. Material customer decisions must be explainable, clearly communicated and subject to review by an authorised person. Fair conduct, meaningful disclosure, impartial complaint review and transparent communication remain essential throughout the customer relationship.
August 20, 2026
Razorpay Launches Multi-Currency Account, Helping Exporters Retain International Earnings in Foreign Currencies
Show AI Summary
Multi-Currency EEFC settlements let exporters retain foreign earnings and choose conversion timing for overseas payment obligations.
Multi-Currency EEFC Account settlements enable exporters and international businesses to receive payment settlements directly into Exchange Earners' Foreign Currency accounts in the original transaction currency without immediate conversion into Indian rupees. Retention of foreign currency earnings permits businesses to choose when conversion is required, reducing repeated foreign-exchange conversion cycles and supporting management of foreign-currency cash flows and overseas obligations.

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FEMA & RBI

Disposal of Complaints received by bank Ombudsman

August 1, 2017

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The. Bank-wise details regarding number of complaints received by Banking Ombudsmen (BO) and disposed of in the last three years i.e. 2014-15, 2015-16 and 2016-17 are given in Annexure.

Majority of the complaints received under the Banking Ombudsman Scheme are resolved through conciliation and mediation of BO. In very few cases, where conciliation and mediation fails to achieve mutually agreeable settlement, BO passes an Award or rejects the complaint.

Bank-wise details of Complaint received/disposed/pending at  the Offices of Banking Ombudsmen

Bank Name

2014-15

2015-16

2016-17

Public Sector Banks

Received

Disposed

Pending

Received

Disposed

Pending

Received

Disposed

Pending

STATE BANK OF INDIA

24113

22750

1363

25611

25635

1339

30581

28610

3310

STATE BANK OF BIKANER & JAIPUR

1199

1186

13

1267

1197

83

2033

2039

77

STATE BANK OF HYDERABAD

642

625

17

777

744

50

862

882

30

STATE BANK OF MYSORE

316

296

20

351

361

10

450

449

11

STATE BANK OF PATIALA

530

497

33

760

767

26

1167

1109

84

STATE BANK OF TRAVANCORE

790

766

24

819

837

6

849

782

73

ALLAHABAD BANK

1143

1095

48

1218

1167

99

1413

1326

186

ANDHRA BANK

682

680

2

1051

1023

30

1307

1285

52

BANK OF BARODA

3038

2907

131

3916

3701

346

5043

4889

500

BANK OF INDIA

2808

2660

148

3210

3127

231

4191

3972

450

BANK OF MAHARASHTRA

590

561

29

652

645

36

845

758

123

CANARA BANK

2992

2866

126

3838

3737

227

5248

5029

446

CENTRAL BANK OF INDIA

2095

1974

121

2295

2262

154

2716

2540

330

CORPORATION BANK

792

754

38

804

790

52

1254

1143

163

DENA BANK

718

683

35

784

774

45

1140

1085

100

INDIAN BANK

1246

1217

29

1369

1345

53

1673

1654

72

INDIAN OVERSEAS BANK

1534

1494

40

2376

2313

103

2633

2616

120

ORIENTAL BANK OF COMMERCE

834

788

46

1080

1039

87

1522

1456

153

PUNJAB AND SIND BANK

390

374

16

554

539

31

690

661

60

PUNJAB NATIONAL BANK

4454

4265

189

4735

4577

347

6227

5919

655

SYNDICATE BANK

1195

1146

49

1225

1193

81

1416

1383

114

UCO BANK

1262

1223

39

1406

1370

75

1747

1709

113

UNION BANK OF INDIA

2141

2013

128

2249

2249

128

2559

2308

379

UNITED BANK OF INDIA

953

937

16

733

700

49

958

972

35

VIJAYA BANK

411

398

13

489

481

21

690

666

45

IDBI BANK LIMITED

854

808

46

10

9

47

2079

2033

93

Bhartiya Mahila Bank

2

2

0

1453

1410

43

16

16

43

 

57724

54965

2759

65032

63992

3799

81309

77291

7817

CATHOLIC SYRIAN BANK LTD

82

81

1

80

78

3

66

66

3

CITY UNION BANK LIMITED

120

119

1

124

120

5

136

136

5

FEDERAL BANK LTD

331

327

4

387

376

15

503

467

51

JAMMU AND KASHMIR BANK LTD

157

146

11

168

168

11

140

133

18

KARNATAKA BANK LTD

163

162

1

140

138

3

222

207

18

KARUR VYSYA BANK LTD

195

191

4

242

238

8

298

299

7

LAKSHMI VILAS BANK LTD

102

100

2

166

167

1

120

116

5

NAINITAL BANK LTD

15

12

3

45

45

3

25

23

5

RATNAKAR BANK LTD

127

121

6

224

219

11

417

388

40

SOUTH INDIAN BANK LTD

165

163

2

195

191

6

206

204

8

TAMILNAD MERCANTILE BANK LTD

133

133

0

122

118

4

144

144

4

THE DHANALAKSHMI BANK LTD

89

88

1

71

72

0

64

61

3

AXIS BANK LIMITED

3242

3080

162

4966

4861

267

6748

6506

509

BANDHAN BANK LIMITED

0

0

0

26

23

3

102

100

5

DEVELOPMENT CREDIT BANK LTD.

131

128

3

263

252

14

316

301

29

HDFC BANK LTD.

5684

5542

142

7712

7815

39

9885

9331

593

ICICI BANK LIMITED

6379

6097

282

7897

7707

472

9541

9331

682

IDFC BANK LIMITED

0

0

0

1

1

0

29

24

5

INDUSIND BANK LTD

824

785

39

1214

1188

65

1436

1393

108

KOTAK MAHINDRA BANK LTD.

1576

1512

64

2394

2287

171

3711

3608

274

YES BANK LTD.

342

322

20

496

481

35

969

935

69

 

19857

19109

748

26933

26545

1136

35078

33773

2441

AMERICAN EXP. BANKING CORP.

106

88

18

156

171

3

187

175

15

BARCLAYS BANK PLC

92

87

5

95

96

4

55

57

2

CITIBANK N.A

813

789

24

890

881

33

1242

1173

102

DBS BANK LTD.

11

10

1

13

11

3

28

28

3

DEUTSCHE BANK AG

63

58

5

90

89

6

105

94

17

HONGKONG AND SHANGHAI BANKING CORPN.LTD.

298

288

10

403

385

28

415

408

35

ROYAL BANK OF SCOTLAND

197

190

7

181

175

13

126

132

7

STANDARD CHARTERED BANK

2012

1945

67

1558

1557

68

1086

1075

79

Others Foreign Banks

18

17

1

27

28

0

42

40

2

 

3610

3472

138

3413

3393

158

3286

3182

262

RRBs/SCBs/Others

7247

7116

131

7516

7188

459

11315

11082

692

Grand Total

88438

84662

3776

102894

101146

5524

130988

125330

11182

* Complaints disposed includes those pending at the end of the previous year

This was stated by Shri Santosh Kumar Gangwar, Minister of State for Finance in written reply to a question in Rajya Sabha today.

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Acts Income Tax
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