<h1>Income Tax Department Mandates 30-Day Resolution for Taxpayer Grievances to Boost Efficiency; PM Modi Supports Initiative.</h1> The Income Tax department has mandated resolving taxpayer grievances within 30 days to improve service efficiency. The newly established Directorate of Tax Payer Services instructed regional heads to ensure no complaints, such as those related to refunds or PAN issues, remain unresolved beyond this period. Prime Minister Narendra Modi emphasized adhering to this timeline during review meetings. Delays often stem from misidentifying the responsible officer and lack of current knowledge. The Directorate also advised swift transfer of grievances to the appropriate authority and highlighted the importance of regular monitoring through the Centralised Public Grievance Redress and Monitoring System to reduce pending issues.