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<h1>Railways Introduces Hand-Held Terminals for TTEs, Explores SMS as Travel Proof, Develops Integrated Customer Portal.</h1> The Minister of Railways announced the introduction of hand-held terminals for Travelling Ticket Examiners (TTEs) to verify passengers and download charts, aiming to advance paperless ticketing and expedite refund claims. Additionally, the Railways is considering using SMS on mobiles as valid proof of travel for PRS tickets. An integrated customer portal is also being developed to provide a single interface for accessing various railway services, facilitating seamless navigation across different railway websites.