Category Determination

[Guest]

Under which head the services of Call Centres/BPO are covered?

AI Summary

Debate on Proper Service Tax Classification for BPO Activities: Management Consultant vs. Business Auxiliary Services A discussion on a forum addressed the categorization of services provided by call centers and BPOs for service tax purposes. One participant suggested that BPO services fall under Management Consultant Services, as they relate to management activities within an organization. Another participant indicated that these services are generally classified under Business Auxiliary Services, unless they qualify for a different category. The conversation aimed to clarify the appropriate service tax category for BPO activities.