SERVICE TAX RETURN JULY TO SEP'12 SUBMITTED BUT VIEWING NO RECORD FOUND

[nandankumar roy]

DEAR SIR,

I SUBMITTED RETURN FOR THE PERIOD JULY TO SEP'12 BUT I UNABLE TO FIND MY RETURN . WHEN GOING TO VIEW ST3 SECTION FOLOWING MASSAGE APPEARS # FILES DENOTES THAT RETURN ACCEPTED BY SYSTEM

#SAVED DENOTED THAT RETURN IS SAVED IN THE SYSTEM BUT TILL NOT SUBMITTED TO THE DEPT.

ON VIEW ORIGINAL ST3 SECTION- SHOWING NO RECORDS FOUND  AND UNABLE TO RESUBMIT ALSO.

PL HELP WHAT SHOULD I DO , I TAKE PRINT OUT OF THAT . I CAN PROVIDE MY ID AND PW OF SERVICE TAX IF ANYBODY WANTS TO HELP. REGARDS NANDAN ROY

[YAGAY andSUN]

You should have to discuss it with the jurisdictional Central Excise Auhtorities or Service Tax Authorities.  They are the concerned person who will help you out.

[Ramanujam Varadarajan]

This issue is there and is yet to be sorted out.

For the timebeing, please keep a photoshot of the screen showing FILED from View XML status in the e-filing screen. That should be a sufficient proof that the return filed has been accepted by the system.

[CASeetharaman KC]

Please read Article written by me on this issue and also kindly take up this issue with your jurisdictional Central Excise Authorities so that a solution can be found

AI Summary

Service tax return filing: retain the system FILED screenshot as evidence when e filing records are not retrievable. A taxpayer's service tax ST3 return shows a portal acceptance indicator (FILED or saved) but cannot be retrieved under 'View Original ST3', creating a record discrepancy that prevents resubmission; responders advise retaining a screenshot of the FILED status as proof of system acceptance and taking the matter to the jurisdictional Central Excise/Service Tax authorities for investigation and remediation.