Tax recovery officer appointments should prioritise senior experienced officers to handle complex recovery cases effectively. DOMS found TROs are mainly junior officers though the role requires expertise in Income Tax and related laws to handle complex recovery cases; it recommends posting senior Group A officers for high-demand matters. It also notes poor staff quality in Recovery wings and directs C.I.T. (Admn) and Commissioners to provide a fair mix of competent staff and implement these posting and staffing recommendations, which the Board has accepted.
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Tax recovery officer appointments should prioritise senior experienced officers to handle complex recovery cases effectively.
DOMS found TROs are mainly junior officers though the role requires expertise in Income Tax and related laws to handle complex recovery cases; it recommends posting senior Group A officers for high-demand matters. It also notes poor staff quality in Recovery wings and directs C.I.T. (Admn) and Commissioners to provide a fair mix of competent staff and implement these posting and staffing recommendations, which the Board has accepted.
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