EDI Help Desk established to assist exporters with EDI issues, providing email, phone and in person support and email responses. Establishes an EDI Help Desk at the Zonal JT. DGFT (CLA), New Delhi to assist exporters with EDI issues; designates staff and in person visiting hours; provides a dedicated helpdesk email and phone number as primary channels; requires that telephonic complaints also be sent by email; and states that responses and issue resolution will be communicated to exporters by email as soon as possible.
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Provisions expressly mentioned in the judgment/order text.
EDI Help Desk established to assist exporters with EDI issues, providing email, phone and in person support and email responses.
Establishes an EDI Help Desk at the Zonal JT. DGFT (CLA), New Delhi to assist exporters with EDI issues; designates staff and in person visiting hours; provides a dedicated helpdesk email and phone number as primary channels; requires that telephonic complaints also be sent by email; and states that responses and issue resolution will be communicated to exporters by email as soon as possible.
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