Anonymous escalation addresses delayed Bill of Entry assessment through ICEGATE's faceless assessment grievance tracking mechanism The Anonymised Escalation Mechanism enables ICEGATE-registered users to submit grievances about Bills of Entry delayed in faceless assessment. A grievance may be lodged after the Bill of Entry has remained pending for at least 24 hours, provided the Import General Manifest number and date have been entered. Users submit the ICEGATE ID, Bill of Entry number and date, and port code through the Helpdesk or ICEGATE portal. A grievance number is generated where the criteria are met, and status may be tracked using that number or the Bill of Entry details.
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Provisions expressly mentioned in the judgment/order text.
Anonymous escalation addresses delayed Bill of Entry assessment through ICEGATE's faceless assessment grievance tracking mechanism
The Anonymised Escalation Mechanism enables ICEGATE-registered users to submit grievances about Bills of Entry delayed in faceless assessment. A grievance may be lodged after the Bill of Entry has remained pending for at least 24 hours, provided the Import General Manifest number and date have been entered. Users submit the ICEGATE ID, Bill of Entry number and date, and port code through the Helpdesk or ICEGATE portal. A grievance number is generated where the criteria are met, and status may be tracked using that number or the Bill of Entry details.
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