Passenger Facilitation Centre at SVPIA offers customs guidance, baggage assistance and grievance redressal for international passengers. A Passenger Facilitation Centre at Sardar Vallabhbhai Patel International Airport, Ahmedabad provides a single point of contact for international passengers to obtain guidance on Customs procedures, baggage rules and declaration requirements, to raise queries and grievances regarding baggage clearance and passenger movement, and to seek coordinated, timely redressal of complaints via specified location, email and telephone channels.
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Provisions expressly mentioned in the judgment/order text.
Passenger Facilitation Centre at SVPIA offers customs guidance, baggage assistance and grievance redressal for international passengers.
A Passenger Facilitation Centre at Sardar Vallabhbhai Patel International Airport, Ahmedabad provides a single point of contact for international passengers to obtain guidance on Customs procedures, baggage rules and declaration requirements, to raise queries and grievances regarding baggage clearance and passenger movement, and to seek coordinated, timely redressal of complaints via specified location, email and telephone channels.
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