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of <h1>New Public Grievance Officer and Turant Seva Kendra to streamline customs import assessments and trade facilitation services</h1> Public Notice No. 13/2025 dated 04-12-2025 announces the appointment of a Public Grievance Officer for the Office of the Principal Commissioner of Customs, Inland Container Depot, Tughlakabad (Import), New Delhi, with immediate effect until further orders. The notice specifies the officer's official email and office address for grievance redressal. It further informs that a Turant Seva Kendra (TSK) is operational in the office to expedite trade grievances relating to faceless assessment of import consignments, with a dedicated nodal officer and email ID. Additionally, a Customs Facilitation Centre functions on the ground floor of the CONCOR Building to provide daily on-site guidance and support on customs procedures.
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