Trade Facilitation Centre established to provide single-window taxpayer assistance and grievance redressal at Custom House Chennai. Establishment of a Trade Facilitation Centre at Custom House, Chennai creates a local single-window helpdesk for importers, exporters, customs brokers and other trade stakeholders to submit queries and complaints by in-person visit, email or telephone. TFC officers will liaise with concerned sections to resolve issues and facilitate meetings with supervisory officers when necessary. The centre will record enquiry details in an interim register/excel until CBIC develops software and will collect feedback to monitor and improve facilitation services.
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Provisions expressly mentioned in the judgment/order text.
Trade Facilitation Centre established to provide single-window taxpayer assistance and grievance redressal at Custom House Chennai.
Establishment of a Trade Facilitation Centre at Custom House, Chennai creates a local single-window helpdesk for importers, exporters, customs brokers and other trade stakeholders to submit queries and complaints by in-person visit, email or telephone. TFC officers will liaise with concerned sections to resolve issues and facilitate meetings with supervisory officers when necessary. The centre will record enquiry details in an interim register/excel until CBIC develops software and will collect feedback to monitor and improve facilitation services.
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