Centralised WCO communications: all contact must route through the Board's WCO cell; unsolicited contacts must be escalated. A centralised communication protocol designates the Customs Policy Wing's WCO Cell as the exclusive nodal contact point for all interactions with the WCO; subordinate officers and formations must not initiate independent contact, must not respond to unexpected WCO communications, and must forward such communications to the JS Customs and WCO Cell by email. When nominated to WCO events or coordinating on Board approved WCO projects, all follow up communications must be endorsed to the Board's WCO Cell; queries are to be referred to JS Customs and officers must be sensitised to ensure compliance.
Cases where this provision is explicitly mentioned in the judgment/order text; may not be exhaustive. To view the complete list of cases mentioning this section, Click here.
Provisions expressly mentioned in the judgment/order text.
Centralised WCO communications: all contact must route through the Board's WCO cell; unsolicited contacts must be escalated.
A centralised communication protocol designates the Customs Policy Wing's WCO Cell as the exclusive nodal contact point for all interactions with the WCO; subordinate officers and formations must not initiate independent contact, must not respond to unexpected WCO communications, and must forward such communications to the JS Customs and WCO Cell by email. When nominated to WCO events or coordinating on Board approved WCO projects, all follow up communications must be endorsed to the Board's WCO Cell; queries are to be referred to JS Customs and officers must be sensitised to ensure compliance.
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