Helpdesk availability extended to round-the-clock support; multiple contact channels provided for exporters to seek assistance. Helpdesk services for exporters are available on a 24x7 basis through three contact mechanisms: toll free telephone lines for immediate support, an online ticketing service on the website allowing filing and real time tracking of requests, and a dedicated email address; stakeholders are also directed to consult online help manuals, FAQs, and instructional videos for guidance.
Cases where this provision is explicitly mentioned in the judgment/order text; may not be exhaustive. To view the complete list of cases mentioning this section, Click here.
Provisions expressly mentioned in the judgment/order text.
Helpdesk availability extended to round-the-clock support; multiple contact channels provided for exporters to seek assistance.
Helpdesk services for exporters are available on a 24x7 basis through three contact mechanisms: toll free telephone lines for immediate support, an online ticketing service on the website allowing filing and real time tracking of requests, and a dedicated email address; stakeholders are also directed to consult online help manuals, FAQs, and instructional videos for guidance.
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