COVID-19 Helpdesk continues to assist international trade stakeholders with licensing, customs, documentation and coordinated issue resolution. Continuation of operations of the COVID-19 Helpdesk establishes a single-point facility to receive, monitor and seek resolution of export-import issues arising from COVID-19. The Helpdesk handles export/import licensing, customs clearance delays, documentation, banking matters and coordinates with other government departments to pursue resolutions. Stakeholders must submit requests via the Helpdesk Service on the Departmental website selecting Category 'Covid-19', or by the specified email or toll-free phone, and may track status via the online status tracker with email and SMS updates.
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Provisions expressly mentioned in the judgment/order text.
COVID-19 Helpdesk continues to assist international trade stakeholders with licensing, customs, documentation and coordinated issue resolution.
Continuation of operations of the COVID-19 Helpdesk establishes a single-point facility to receive, monitor and seek resolution of export-import issues arising from COVID-19. The Helpdesk handles export/import licensing, customs clearance delays, documentation, banking matters and coordinates with other government departments to pursue resolutions. Stakeholders must submit requests via the Helpdesk Service on the Departmental website selecting Category 'Covid-19', or by the specified email or toll-free phone, and may track status via the online status tracker with email and SMS updates.
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