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<h1>New Guidelines Require Virtual Hearings Under CGST, IGST, Customs, Central Excise, and Finance Acts for Safety and Efficiency.</h1> Revised guidelines mandate virtual personal hearings under the CGST Act, IGST Act, Customs Act, Central Excise Act, and Finance Act due to COVID-19. The initiative, replacing earlier instructions, aims to expedite proceedings, reduce travel costs, and ensure social distancing. Authorities must conduct hearings via video conferencing, with details shared through official emails. Participants must submit authorization documents and maintain decorum. Hearings will be documented, with modifications allowed within three days. The process is deemed compliant with the Information Technology Act. Exceptions to virtual hearings require written approval. Trade associations are urged to disseminate this notice.