Drawback claim compliance - exporters must respond to issued queries or claims will be settled on record after sixty days. Drawback claim queries issued via the EDI system may be checked through an extended e-mail status-enquiry facility that sends automated replies with reasons for pendency. All pending queries as of the specified date were compiled on CD and forwarded to exporters' associations for circulation; exporters should contact their association or use other enquiry channels. Absent a reply within sixty days of the notice, old pending drawback claims will be settled on the basis of available records, though exporters may request an extension to keep claims pending.