ITC/IGST refund facilitation: administrative drive to expedite refund processing and enable taxpayer grievance reporting. Administrative initiative designates divisional offices as Exclusive Refund Cells to expedite ITC/IGST refund claims, with extended operating hours and coordinated supervision by GST and Customs Commissionerates. Trade is urged to submit pending claims and report processing obstacles; trade bodies are asked to disseminate the notice to stakeholders to facilitate resolution during the drive.