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of <h1>New IT Grievance Redressal Mechanism Launched for GST Portal Issues; Prioritizes Widespread Taxpayer Concerns and Allows Fine Waivers.</h1> The circular announces the establishment of an IT Grievance Redressal Mechanism to resolve issues faced by taxpayers due to technical glitches on the GST Portal. It outlines the procedure for addressing such grievances, emphasizing that issues affecting a large number of taxpayers will be prioritized. Nodal officers are appointed to manage applications from taxpayers, which will be reviewed by the GST Network (GSTN) and forwarded to the IT Grievance Redressal Committee for resolution. The mechanism also allows for the waiver of fines and penalties in certain cases. Specific provisions are made for taxpayers unable to complete TRAN-1 filings due to IT issues, with a deadline for resolution set for April 30, 2018.
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