Automated queuing of Bills of Entry enables FIFO allocation to OOC officers and direct minor-query channels to importers. Automated queuing assigns Bills of Entry to OOC officers by CFS/Custodian group on a FIFO basis; a transitional manual custodian-code entry allows placement of pre-existing BES into the automatic queue. The OOC screen includes options to set aside and later reactivate a BE, while AC Shed (ACS role) may change priorities and reallocate BES. A Comments-based query option enables Shed superintendents to raise limited documentary or minor clarification queries directly to importers, with importer replies returning the BE for office approval; major classification or valuation issues remain routed to appraising.