Exclusive investor grievance e-mail mandated for intermediaries to enable complaint registration and follow-up under a regulatory directive. All registered Merchant Bankers, Registrars to an Issue/Share Transfer Agents, Debenture Trustees, Bankers to Issue and Underwriters must designate an exclusive e-mail ID of the grievance redressal division or compliance officer for investor complaints, enable follow-up and monitoring of those complaints, and prominently display the e-mail ID and related contact details on their websites and investor materials.
Cases where this provision is explicitly mentioned in the judgment/order text; may not be exhaustive. To view the complete list of cases mentioning this section, Click here.
Provisions expressly mentioned in the judgment/order text.
Exclusive investor grievance e-mail mandated for intermediaries to enable complaint registration and follow-up under a regulatory directive.
All registered Merchant Bankers, Registrars to an Issue/Share Transfer Agents, Debenture Trustees, Bankers to Issue and Underwriters must designate an exclusive e-mail ID of the grievance redressal division or compliance officer for investor complaints, enable follow-up and monitoring of those complaints, and prominently display the e-mail ID and related contact details on their websites and investor materials.
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