IT grievance redressal: department publishes and weekly-updates taxpayers' GST portal cases communicated to GSTN for resolution. An IT Grievance Redressal Mechanism processes taxpayer technical issues per Trade Circular 13T of 2018: cases verified and recommended by Nodal Officers are shared with GSTN, GSTN responses are routed back via IT Redressal Officers and divisional Nodal Officers to taxpayers, and the department publishes and weekly-updates a list of taxpayers whose cases have been communicated to GSTN on its public portal for tracking and transparency.
Cases where this provision is explicitly mentioned in the judgment/order text; may not be exhaustive. To view the complete list of cases mentioning this section, Click here.
Provisions expressly mentioned in the judgment/order text.
IT grievance redressal: department publishes and weekly-updates taxpayers' GST portal cases communicated to GSTN for resolution.
An IT Grievance Redressal Mechanism processes taxpayer technical issues per Trade Circular 13T of 2018: cases verified and recommended by Nodal Officers are shared with GSTN, GSTN responses are routed back via IT Redressal Officers and divisional Nodal Officers to taxpayers, and the department publishes and weekly-updates a list of taxpayers whose cases have been communicated to GSTN on its public portal for tracking and transparency.
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