Spamming at ICEGATE delays electronic communications; use document tracking and service centre with extended filing hours. Spamming at ICEGATE has slowed delivery of automated responses to filings; users should use the Document Tracking Facility on the ICEGATE website to check filing status instead of awaiting e mail. As an operational alternative, trade may file through the EDI service centre at the New Custom House, where document acceptance hours on working days have been extended to 6.00 p.m. to accommodate increased in person filings while technical remediation is undertaken.
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Provisions expressly mentioned in the judgment/order text.
Spamming at ICEGATE delays electronic communications; use document tracking and service centre with extended filing hours.
Spamming at ICEGATE has slowed delivery of automated responses to filings; users should use the Document Tracking Facility on the ICEGATE website to check filing status instead of awaiting e mail. As an operational alternative, trade may file through the EDI service centre at the New Custom House, where document acceptance hours on working days have been extended to 6.00 p.m. to accommodate increased in person filings while technical remediation is undertaken.
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