Grievance redressal committee established for trade policy grievances, defining scope, composition and meeting frequency at HQ and zonal levels. A Grievance Redressal Committee is constituted under Paragraph 9.08 of the HBP, 2015-2020 at DGFT headquarters and at Zonal RAs to ensure speedy redressal of trade and industry grievances under the Foreign Trade Policy. The committee will meet quarterly at HQ and monthly at Zonal RAs. Its terms of reference are to review overdue grievance cases for speedy disposal, address sector-specific grievances, and suggest policy and procedural reforms. Composition includes senior DGFT officials, policy officers, representatives of trade and export promotion councils, and special invitees from departments from which grievances are received.
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Grievance redressal committee established for trade policy grievances, defining scope, composition and meeting frequency at HQ and zonal levels.
A Grievance Redressal Committee is constituted under Paragraph 9.08 of the HBP, 2015-2020 at DGFT headquarters and at Zonal RAs to ensure speedy redressal of trade and industry grievances under the Foreign Trade Policy. The committee will meet quarterly at HQ and monthly at Zonal RAs. Its terms of reference are to review overdue grievance cases for speedy disposal, address sector-specific grievances, and suggest policy and procedural reforms. Composition includes senior DGFT officials, policy officers, representatives of trade and export promotion councils, and special invitees from departments from which grievances are received.
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