Help desk for shipping bill and DEPB data issues established; nodal officer to coordinate resolution and escalation. Help desk established in the Western Zone to address failures in appearance of Shipping Bill records on the DGFT site and non-communication of issued DEPB data to Customs. Ms. Usha P. Pol is appointed nodal officer to receive complaints, coordinate with Headquarters EDI and technical contacts (Sangeeta Singh and A.K. Sinha) and pursue resolution; exporters should report issues preferably by e mail, copy Headquarters contacts for expeditious handling, or call the provided telephone number.
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Help desk for shipping bill and DEPB data issues established; nodal officer to coordinate resolution and escalation.
Help desk established in the Western Zone to address failures in appearance of Shipping Bill records on the DGFT site and non-communication of issued DEPB data to Customs. Ms. Usha P. Pol is appointed nodal officer to receive complaints, coordinate with Headquarters EDI and technical contacts (Sangeeta Singh and A.K. Sinha) and pursue resolution; exporters should report issues preferably by e mail, copy Headquarters contacts for expeditious handling, or call the provided telephone number.
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